Take advantage of PayWave, EFTPOS and ATM withdrawals.
Shout your mates, anywhere Visa is accepted, by withdrawing directly from your linked betting account with the new Ladbrokes Visa Card.
Login to your account, click the Ladbrokes Card icon on the right in the My Account section.
Verify your address and wait for your card to arrive in the mail. Easy as...
Just sign up, verify your account and apply today to get the Visa card to get instant access to your winnings.
Available for use at any ATM or Visa payment terminal.
Once you’ve applied and activated your new Ladbrokes Visa Card, you are ready to take advantage of all its features. Back a winner and get access to your funds in just seconds.
This material is general information only and does not take into account your objectives, financial situation or needs. We recommend you consider the Product Disclosure Statement (PDS) relating to this product before making any decision. This product is available only to Australian residents.
To use the Ladbrokes Visa card it must first be activated. Terms and conditions and fees and charges will apply to use of the Ladbrokes Visa card.
The Ladbrokes Visa card is a reloadable Visa prepaid debit card issued by Cuscal Limited ABN 95 087 82 455, AFSL 244116. Ladbrokes Digital Australia Pty Ltd ABN 25 151 956 768, AFSL 484062 is involved in the promotion and distribution of the Ladbrokes Visa card.
Your Ladbrokes Card will be posted via Australia Post. We aim for you to receive this within 7-10 business days, however in the event that you haven’t received your card within 14 business days please contact our Support team on 1300 523 276.
When you receive your Ladbrokes Card, inside the envelope you will find your activation letter with the PIN number, activation code and Ladbrokes Visa Card attached. The activation code is located at the top of the letter. Visit the Ladbrokes Card area in My Account, type your activation code in the box to the right and click Activate.
No, the PIN cannot be changed, however, if you forget your pin you do have the ability to retrieve your PIN. See the Ladbrokes Visa Card PDS for further details or go to eMerchants PIN Recovery.
If you are unable to remember your PIN you have the ability to retrieve your PIN. See the Ladbrokes Visa Card PDS for further details or go to eMerchants PIN Recovery. Please note, you will need a valid email address to complete this process.
Please contact Support on 1300 523 276 immediately. Your existing card will be cancelled and a new card ordered.
You can view your last 10 transactions in the ‘My Account’ section after logging in on Ladbrokes.com.au. If you wish to view more please go to www.ladbrokescard.com.au/myaccount/, and log in using your Card Number and PIN.
You can view your last 10 transactions in the ‘My Account’ section after logging into the Ladbrokes mobile app. If you wish to view your full statement history please visit www.ladbrokescard.com.au/myaccount/ on a desktop computer and log in using your Card Number and PIN.
If you have activated your card and it still isn’t working, please contact our support team on 1300 523 276.
|Point of Sale and ATM Withdrawal Limits|
|Daily ATM Cash Withdrawal Limit:||$1,000.00|
|Daily Point of Sale Limit||$5,000.00|
|Maximum amount per Point of Sale purchase||$2,500.00|
|Daily Total Limit||$5,000.00||Load and Account limits|
|Minimum Load from the Ladbrokes Wagering Account||$5.00|
|Maximum Load from the Ladbrokes Wagering Account||$5,000.00|
|Maximum balance at any one time||$5,000.00||PayWave Limits|
|PayWave Transaction Limit, without a PIN||$100.00|
For more information please read the Ladbrokes Card Product Disclosure Statement (“PDS”) available here.
At any ATM, Visa payWave, Visa or EFTPOS terminal prepaid cards are accepted (subject to merchant discretion) at Australian retailers or online.
Yes, in the majority of cases you can. However, the availability of cash-out at POS is at the merchant’s discretion.
No. The limits on your Ladbrokes Card are pre-set.
Although your Ladbrokes Card is NOT a credit card, you can make purchases online much like a credit card. It is a pre-paid Visa debit card.
If the funds in the Ladbrokes Wagering Account are available for transfer then the transaction from your Account to your card is instant.
Log into your Ladbrokes Account, Click on the ‘My Account’ section, then go to the Deposit area and select Ladbrokes Card as a deposit option. Follow the prompts on screen. There is no minimum value when transferring funds from the Ladbrokes Card to your Ladbrokes account.
No, the card is issued by Cuscal Limited ABN 95 087 822 455, AFSL 244116. Ladbrokes Digital Australia Pty Ltd ABN 25 151 956 768, AFSL 484062 is involved in the promotion and distribution of the Ladbrokes Visa card.
Please contact the Company associated with the ATM to see if your card can be retrieved and notify Support on 1300 523 276 if you need a replacement card.
Ladbrokes itself does not charge any fees for the card. Fees may apply if you use your Card in an ATM where the owner has the right to charge a fee, this fee will be charged on top of your transaction.
Fees may also be charged if you lose your card and replace it with another one or if you dispute a transaction.
|Card Issue and Funds Loading|
|Card Issue Fee||Free|
|Funds credit loaded from the Ladbrokes Wagering Account||Free|
|Replacement Card Fee||$5.00|
|When using an ATM which is not part of the rediATM network||ATM Owners Fees|
|When using a rediATM||$2.00
(rediATM Usage Fee)
|Point of Sale Purchases|
|POS Purchase with cash out||$0.50|
|Foreign Exchange Fee (if Card is used for purchases or withdrawals in any currency other than Australian dollars or purchases with any merchant located outside Australia)||2.99%|
|Account Keeping Fees|
|Balance Inquiry online||Free|
|Ladbrokes Client Services Calls||Free|
The Ladbrokes Card Financial Services Guide is available here. The PIN Mailer which came with your card also sets out the fees and charges associated with the Ladbrokes Card.
This is an ATM owner’s direct charge fee. This is outside of Ladbrokes/eMerchants control. The ATM will tell you at the time of purchase what the transaction will cost you. For example, the ATM fee may be $2.50, and this will be charged on top of the value of your cash out.
You can only transfer your cleared funds. The withdrawal page shows your betting account balance (funds available to bet) and your withdrawable balance, which are funds cleared for withdrawal.
Note: All deposits must be turned over at least once before a withdrawal is permitted. Promotions and bonus terms may require additional turnover requirements to clear your funds, see your promo terms for more information.
Yes. Your Ladbrokes Card is a pre-paid Visa debit card. Simply transfer funds from your betting account to your Ladbrokes Card and the transaction can be made anywhere Visa debit cards are accepted.
You will need to call us to discuss the transaction; if your card/PIN is compromised you will need to cancel your card immediately. Please contact support ASAP on 1300 523 276.
No, you cannot load personal funds onto the card. You can only load wagering funds. Please refer to the Product Disclosure Statement for full details.